Fiercely Advocating For Our Clients’ LTCI Benefits Since 1975

Long Term Care Insurance (LTCI) Claims Can Be Complicated

Because of the nature of long term care insurance (LTCI), decades may pass between the time a client’s LTCI policy is issued and the time he or she files a claim. However, once benefits are needed, chances are, they’re needed ASAP and unfortunately, filing a LTCI claim can be complicated.

Many policy holders try to manage an LTCI claim themselves, or may ask a family member to help. If that’s you, here’s a blog we wrote to help you get started.

If you are one of our clients, we’ll manage your LTCI claim for you no matter how long it’s been since you purchased your policy.

Not a MAGA Client? We Can Still Help You with Your Claim

Over time, we’ve heard from home care agencies, senior living communities, attorneys, and others professionals that we are one of the few LTCI agencies offering claims support to their clients.  We’ve also been told we make the process very easy for families. After hearing that enough times, we decided to offer our claims expertise to LTCI policy holders who are not already MAGA clients.

Our LTCI Claims Service

We’ve honed our LTCI claims process over decades and are familiar with each of the carrier requirements and because of that, we have an efficient system in place to ensure a smooth claims experience.  This allows us to keep our fee reasonable and well below what other agencies charge for this service.

We Can Help You With A Claim In Two Ways

Make MAGA your Agent of Record

If your agent isn’t returning your call, won’t offer you claims assistance or you feel like you know more about your LTCI policy then your agent, we suggest you make a switch to an expert!

Once you switch, we’ll do the following:

  1. Complete a full policy review – help you understand the benefits and requirements of your policy.
  2. Get all authorizations filed – we’ll notify your carrier, and we’ll complete all HIPAA requirements with you so we can work with your carrier on your behalf.
  3. Notify your family – we’ll let your family know that we’re your new agent. We’ll also give them a summary of what your policy benefits provide.


We recommend you switch before you need to make a claim. However, if you switch to us once you need to make a claim, or if you’ve already started your claim, we’ll get to work right away.

We do charge a fee to switch. The fee varies depending on how complex your policy and claim is. Click here to contact us for more information.

We Handle Your Claim, But You Keep Your Current Broker/Agent

We help many LTCI policy holders who don’t switch to us. If you or a family member are about to start a claim, or you’ve done some legwork, but you feel like you need some help, we will be glad to assist. We start with an extensive intake process that gives us the information and authorizations we need to work with your insurance carrier on your behalf.

We do charge a fee for this service. It varies depending on how complex your policy and claim is. Click here to contact us for more information.

Why Consider MAGA To Manage Your Claim?

At MAGA we’ve been specializing in long term care planning since we started in 1975. Long Term Care Planning is all we do. We work with top rated carriers and know their requirements. Nevertheless, you are our client, not the carrier. We work fiercely on your behalf, and over the years we’ve helped thousands of clients earn millions of dollars in benefits through successful claims submission.

Over the years we’ve helped thousands of clients receive millions of dollars in benefits through successful claims submissions.  If you have to make a claim, want to switch to us, or have questions about our claims process, please click here to contact us.